To be kind is to be friendly, generous and considerate. Other positive characteristics branch off from kindness: empathy, sincerity, thoughtfulness, acceptance, helpfulness. Kindness may be among your most powerful leadership tools.
Leaders by nature want to win. They want to win the account, win the deal, win the quarter, win the best staff, win at products, win at service. This is why Jesus’ teaching for leaders to “love your enemies” is tremendously challenging.